C+-+e-Selection

= = ** __e-Selection__ **

- The central focus of the selection process is to distinguish candidates on the basis of important characteristics. Selecting the individual who is most qualified for the position is vital.  - As an astute manager once said, //“I don’t worry about hiring a great employee and having him leave in three months. I worry about hiring a bad employee and having him stay for three years.”//

- In a dynamic business environment, the speed of the selection process becomes important.

- Selection systems that process applicants quickly are advantageous to the company. - e-Selection can be considered a paperless process where electronic documents and electronic information is rapidly processed and disseminated. - Web-based selection systems bring increased productivity and efficiency, the popularity of traditional recruitment channels will diminish in the future .  - e-selection assists in the quest to find qualified applicants with the proper mix of KNOWLEDGE , SKILLS , and ABILITIES.   //***Skills**//- <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> What a person can actually do on the job. (The mental and physical tasks that an applicant has the skill to perform.) <span style="FONT-SIZE: 14pt; COLOR: #00b050; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">//***Abilities**//- <span style="COLOR: #00b050; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> The capacity an individual has to learn a skill. (Includes mental, physical, and psychomotor abilities.) **//<span style="FONT-SIZE: 18pt; COLOR: red; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> __ Fit __ //**<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> o  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">When an employee fits in with the organizational culture, better performance occurs. This benefits the company in the present and in the future due to greater employee satisfaction; which will lead to less employee turnover. (As discussed in the class lecture, it costs the company roughly $4,000 to hire a new employee at the intro level.) o  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">From an organizational perspective, we desire an employee who matches the capabilities associated with meeting job demands. o  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The employee must possess the proper abilities to perform the job successfully. o  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The candidate’s values and personal beliefs must be in line with the company’s values and goals.
 * //Knowledge//-**   <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: SimSun; mso-fareast-theme-font: minor-fareast; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">Relevant job knowledge that a candidate <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">possesses.
 * - **  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> **Finding a candidate who fits the organization well is vital.**

__Develop a Key Qualifications List or Candidate Profile:__
 * <span style="FONT-SIZE: 13.5pt; COLOR: red; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'">

**<span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">This process gets you started. The next key is for Human Resources staff and the hiring manager to narrow down all of this information. Create a list that spells out your most important candidate selection criteria. This is often called a candidate profile. You’ll want to list:

<span style="FONT-SIZE: 10pt; COLOR: #333333; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">The key characteristics or traits, <span style="FONT-SIZE: 10pt; COLOR: #333333; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">The most important skills, <span style="FONT-SIZE: 10pt; COLOR: #333333; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">The most relevant experience <span style="FONT-SIZE: 10pt; COLOR: #333333; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">The desired educational level, and <span style="FONT-SIZE: 10pt; COLOR: #333333; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">The other most important factors that you will consider in candidate selection.

<span style="FONT-SIZE: 10.5pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">(List contributed by: Susan M. Heathfield)

__Measures of Selection Methods__ //** <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Reliability <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Validity <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Generalizability <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Utility
 * //<span style="FONT-SIZE: 20pt; COLOR: red; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">

<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> •  __<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Reliability __ <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The degree to which measures are free of error. <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Key Question: Are the results dependable and consistent? <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> •  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">__Validity__ <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The degree to which test scores predict job performance. <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Test Validity <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Content Validity <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> •  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">__Generalizability__ <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The degree to which validity extends across contexts. <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> •  __<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Utility __ <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-fareast-font-family: 'Times New Roman'"> –  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The degree to which information gained enhances bottom line effectiveness (e.g. value of the test).
 * //<span style="FONT-SIZE: 16pt; COLOR: red; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Definitions of 4 Measures: //**<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">(As discussed by Professor Johnson in the Oct. 28 lecture) <span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">

<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Application Blanks (Personal History Data) <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Recommendations <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Reference Checks <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Ability Tests <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Work Samples <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Personality Inventories <span style="FONT-SIZE: 12pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Interviews
 * <span style="FONT-SIZE: 22pt; COLOR: red; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">__Selection Methods__ **

<span style="FONT-SIZE: 120%; FONT-FAMILY: 'Times New Roman', Times, serif"> //"References can provide an insight into the applicant’s work history. Employers should be cautious in this area, however, because people have different perspectives and different motives for what they have to say about past employees. The only references that should be relied upon are those from people you know and respect"(<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'TimesNewRoman,Bold','serif'; mso-bidi-font-family: 'TimesNewRoman,Bold'">Fogleman, 3) .// <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'TimesNewRoman','serif'; mso-bidi-font-family: TimesNewRoman"> //"Interviews can be a great way to get to know an applicant. Managers should use open ended questions that show whether or not an applicant has the right personality, skill, and attitude to be successful within the business" (<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'TimesNewRoman,Bold','serif'; mso-bidi-font-family: 'TimesNewRoman,Bold'">Fogleman, 3) .// <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> <span style="FONT-FAMILY: 'Times New Roman', Times, serif"> -Written applications   <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"><span style="FONT-FAMILY: 'Times New Roman', Times, serif"> <span style="FONT-FAMILY: 'Times New Roman', Times, serif">can give you an understanding of what a person has done in the past, in written form. These can be useful if you need an in-depth look at what the candidate has done previously. However, do not only use this method as it can be misleading and time consuming for both you and the applicant. <span style="FONT-FAMILY: 'Times New Roman', Times, serif"> <span style="FONT-FAMILY: 'Times New Roman', Times, serif"> <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> - <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"><span style="FONT-FAMILY: 'Times New Roman', Times, serif">Presentations   <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> <span style="FONT-FAMILY: 'Times New Roman', Times, serif">require candidates to prepare a presentation on a set topic for an interview panel. This method works best when public speaking or presentation skills are a significant part of the jo <span style="FONT-FAMILY: 'Times New Roman', Times, serif">b.

- <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Previous work samples <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> are useful if they are relevant to the position. Applicants may be asked to bring in a sample of their work. For example, graphic artists or photographers may provide a portfolio of work.


 * //<span style="FONT-SIZE: 18pt; COLOR: red; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">Two types of interviews //****//<span style="COLOR: red; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">: [[image:job-interview.jpg width="331" height="227" align="right"]] //**

<span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  **<span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">Structured interviews **<span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">allow the interviewer to record each applicant’s answers to pre-determined questions in line with the selection criteria. The same questions are put to all applicants. This is a reliable way to rate and compare interviewees. <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  **<span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">Unstructured ** <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> interviews  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> are like an informal chat and have the drawback that they do not allow you to easily compare candidates.

//<span style="FONT-SIZE: 18pt; COLOR: red; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">**Two Styles of Interview Questions:** // <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">
 * Behavioral-style ** <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> questions are designed to give you examples of the candidate’s behavior as opposed to just their knowledge or opinions. These questions allow you to describe situations, or the types of work involved in the job and allow candidates to provide examples of how they have approached similar situations or wok.
 * Situational-style ** <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> questions involves questions about hypothetical situation based on challenging job-related occurrences is presented to the candidate and he or she is asked to describe how they would handle it. These are useful for applicants may not have enough work experience to be able to draw on past experiences for example school leavers or graduates, and for internal applicants for a job different to their current position.

<span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> __** <span style="FONT-SIZE: 110%; FONT-FAMILY: 'Times New Roman', Times, serif">During the interview, avoid discussing the following topics or discriminating against an applicant based on any of the following : **__
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Race or ethnic origin   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Skin color   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Criminal record   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Marital status   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Gender   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Pregnancy   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Disability (when unrelated to the ability to do the job)   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·  <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> Sexual preference   **
 * <span style="FONT-SIZE: 10pt; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; mso-bidi-font-size: 12.0pt"> ·    <span style="mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-bidi-font-family: 'Times New Roman'; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">  Union membership .  **

(//Provided by: The Department of Economic Development and Tourism) // <span style="FONT-SIZE: 18pt; COLOR: red; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">

__**//Technology Changing the Selection Process//**__ <span style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Quickening the rate of response (Quicker Turnaround). <span style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Easier on human capital due to automatic data collection, data analysis, and screening. <span style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%; FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"> ·  <span style="FONT-SIZE: 12pt; LINE-HEIGHT: 200%; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Easier system for users.

<span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">“The buzz is growing and video resumes are the next "cool" thing to do. In fact, the conversation has already moved from whether to make a video resume to how to make a professional video resume to enhance job applications” (humanresources.about.com). <span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">

<span style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'">"89% of employers revealed that they would watch a video resume if it were submitted to them. Although most employers have not yet used this new technology as an evaluative tool -- only 17% have actually viewed a video resume - the vast majority are receptive to it. <span style="FONT-SIZE: 12pt; COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi; mso-fareast-font-family: 'Times New Roman'"> "The primary reason why employers would value video resumes is the ability to assess a candidate's professional presentation and demeanor (52%)." - (humanresources.about.com).


 * <span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">

References: **<span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">The Department of Economic Development and Tourism <span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">Selecting Employees that “Fit”: By Sarah L. Fogleman <span style="FONT-SIZE: 10.5pt; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi">PowerPoint & Class Lecture by: Dr Richard Johnson<span style="COLOR: #333333; FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> <span style="FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"><span style="FONT-FAMILY: 'Times New Roman','serif'; mso-ascii-theme-font: major-bidi; mso-hansi-theme-font: major-bidi; mso-bidi-theme-font: major-bidi"> [|Susan M. Heathfield], About.com humanresourcesabout.com